I joined Planet Fitness Claremont last year Sept. I was originally going to go for the 3 year monthly payment option, and filled the forms out to that effect, including giving the details of one of my savings accounts for the debit order. I subsequently changed my planet fitnes contract to a year option, paid for in full. I payed the full amount, R2682 or there abouts (I have bank statements to prove it). I was assured by my consultant Kurt, that that was it. I had nothing further to pay. A month went by and I checked my bank statement only to find that they had debited my Account for the sum of R352. I queried this and was told that it would be sorted out. It is now April 2008 and this has happened every month since September last year. plannet fitness have assured me it has been fixed several times. It happened this month again. Effectively they are *** from me, this is theft and I will be instructing my lawyers to start preparing paperwork. planet fitness are now ducking and diving and avoiding my calls. I have left 14 messages both today and yesterday, and have yet to be contacted.Please do not use Planet Fitness. They are crooks and ***http://www.hellopeter.com/the_comment.asp?recid=148514

Rude gets them MORE MONEY!!!my experience has been absolutely horrible with planet fitness. i signed up about 6 months ago but i canceled in about October because i didn't use it anymore.so i went in and talked to one of the rudest people to cancel it but i put up with her and sent in my card with my statement like she told me. well now i'm still getting these crazy bills about how i still owe them and they can't charge me for it because i changed my credit card number because someone stole my card.well i called the company and they said that i have to pay it so i keep trying to call a planet fitness corporate office and i couldn't find the number.I'm a college student, a broke college student who can't pay anything right now so I don't know what they planet fitness expected me to do?if anyone can help me, that would be great.

It's all about the MOney - PLanet fitness contracts!On April 2007, I have contacted Fourways Mega Club to cancelled my membership due to I need to go overseas and never gonna come back to South Africa, the consultant told me that the membership will be cancelled.Then on January 2008, my bank called my family, my account have been overdraft, I checked my statement, realised Planet Fitness did not cancelled my membership but kept debiting my account.I have contacted Rebecca, Dawn, Johann. Rebecca and Dawn, asked me a question then ignore me from then, after a week of waiting, I contacted Johann, he replied after all, he said I must pay for everything that I "OWED" Planet Fitness, well, I supposed to ask for the refund from them because of their empty promises before I left South Africa.What I want to say is that, Planet Fitness never say that they were wrong, the customer always wrong, and as a customer of Planet Fitness, I cannot have my membership cancelled as I am overseas, I have to pay for all mistake made by Planet Fitness, and I have spent over R1000 on international call just to say hi to Planet Fitness.